What We Do
Based in Johannesburg, South Africa, Giles Russell and Associates, Risk Surveyors and Loss Adjustors provide a range of specialist risk management consultancy services to assist clients in better understanding and managing operational and organisational security and safety risks.
We have a wide range of experience of operating in Sub-Saharan Africa and have been successful in dealing with the problems of the more challenging countries in the region and have a history of goods and asset protection within the DRC, Angola, Zimbabwe, South Africa, Mozambique and the Zambian Copper Belt.
We combine operational and management experience to be able to identify and highlight areas of risk and exposure and provide practical solutions to ensure that our recommendations and assessments are achievable and viable.
Who Does It
Giles set up Giles Russell & Associates as a risk survey and loss adjusting company in 2010 and initially focused on carrying out risk surveys for Lloyds of London who remain his biggest client.
In the ensuing years, however, our client base has grown considerably and we now carry out work for a number of different insurance companies with business throughout southern, central and eastern Africa.
In addition to his current business, Giles has extensive knowledge of the cross-border logistics industry having developed the South African operation for an international logistics company based in Lubumbashi, DRC. Over this period Giles has worked extensively in the DRC, Zambia, Zimbabwe, Mozambique, Angola and East Africa.
Giles is a British citizen who has been resident in South Africa for the past 15 years. Previously, he served as an officer in the Royal Hong Kong Police for 20 years, achieving the rank of Superintendent. He currently resides in Johannesburg, South Africa.
An expert in the logistics and supply chain management industries with 18 years of experience handling business in Southern, Central and East Africa, Melanie is based in Johannesburg, South Africa and has developed particular expertise in the storage and transportation of copper and other similar commodities.
Her knowledge of warehouse management, road, rail, sea and air transportation is second to none and she has worked with many of the leading service providers in those fields throughout southern and eastern Africa.
Her skills have been of considerable benefit to the company in the preparation of surveys, claims investigations and client relationships.
Mannie is an extremely experienced risk surveyor and loss adjuster and is based in Johannesburg, South Africa. He has over 24 years’ experience in the industry, 20 years of which were as Claims Manager with some of South Africa’s leading insurance brokers, including:
- First Bowring Insurance Brokers
- Price Forbes TRMS
- Marsh South Africa
- Glenrand MIB
- GIB Insurance Brokers
Mannie’s expertise is primarily in Marine insurance but he also has considerable experience in Non-Marine insurance such as specie, cash in transit insurance and house surveying.